This month, the Overseas Business Division took a major step toward improving product knowledge and efficiency. We launched a series of in-depth training programs to help our team become experts and strong practitioners.
We began with “Mastering the Product, Surpassing Competitors.” Instead of focusing only on product features, we explored how users experience our products – HPQ quartz and other quartz products. The goal was to ensure that every member of the team can clearly express the value of our products. We followed the 80/20 principle, which showed a 20% performance improvement for those who deeply understood the products.
In process training, we used the book “Process Optimization Management” to simplify complex processes. Real-life examples helped us turn difficult workflows into easier steps. The result? A 20% boost in efficiency and a 30% drop in mistakes. This means better work done faster and with fewer errors.
After the training, our team felt more confident and understood the quartz products much better. As Edison said, “Knowledge is power.” This training not only improved the skills of our team but also positioned our company for future success.
In conclusion, these well-planned training sessions have made our team stronger. We now have a solid foundation for future growth. We will keep learning, improving, and offering great product experiences.